FAQ

If ramen’s not the answer, perhaps it’s one of these.

We have four Ramen noodle manufacturing facilities in the U.S., two in California’s South Orange County, one near Richmond, Virginia and one near San Antonio, Texas.

Maruchan is a Japanese word comprised of two parts, Maru and chan. Maru literally means round, as in the shape of a ball or a happy child’s face. Maru also means rounded, as opposed to square or angular. In Japanese, round has a connotation of friendliness. The word chan is a suffix, used with a child’s name. “Chan” is used to show endearment and affection for a child.

Yes. Maruchan has a new product line of Low Sodium Ramen and Instant Lunch soups. Ask your grocer for Maruchan Less Sodium products.

Yakisoba noodles in Japan are commonly referred to as noodles that are pan fried. Yakisoba refers to a dish of pan fried noodles mixed with seasonings, vegetables and sliced meat.

We have found that Styrofoam cups hold heat and protects our customers hands from hot broth within the cup. Stryofoam is also designated as a recyclable product.

We recommend that you refer to the "Best By" code on our packages and suggest that our products should be consumed in a timely manner. While ramen noodles have a very long shelf life, certain conditions over time may reduce the soup quality. Always store Maruchan products in a cool dry place.

Maruchan produces 3.6 billion packages of Ramen Noodle Soup a year. If the noodles were all strung together they would reach all the way from earth to the planet Mars and back.

"Ramen" is pronounced by combining the syllables: Ra (rah) Men.

The Toyo-Suisan Group is sincerely concerned about the impact of the palm oil industry on the environment and society. We will address these concerns by adopting the palm oil procurement policy outlined below.

The Toyo-Suisan Group will comply with the laws and regulations of each country and will strive to protect rainforests and high carbon stock areas. We will respect human rights throughout our supply chain and will establish transparency and traceability by joining the Roundtable on Responsible Palm Oil (RSPO).

We will comply with the following principles as a basis for palm oil procurement and in the United States, we will continue to work with the RSPO and our palm oil suppliers to achieve complete transition to sustainable palm oil by 2020.

1. Commitment to transparency

2. Compliance with applicable laws and regulations

3. Commitment to long-term economic and financial viability

4. Use of appropriate best practices by growers and millers

5. Environmental responsibility and conservation of natural resources and biodiversity

6. Responsible consideration of employees and of individuals and communities affected by growers and mills.

7. Responsible development of new plantings

8. Commitment to continuous improvement in key areas of activity

Yes, a change was made to the cheese ingredient in our Instant Lunch Cheddar Cheese Flavor. In response to the growing interest for more natural ingredients, we revamped our recipe to eliminate artificial flavors and synthetic colors. The new Instant Lunch Cheddar Cheese Flavor now contains flavors and coloring only from natural sources.

Thanks for being such an avid fan of this flavor! The name Oriental Flavor has now been updated to Soy Sauce Flavor to better reflect the distinct flavor profile of this tasty dish. Despite the name change, the traditional flavor and recipe of this product have remained the same. We hope this answers your question!

Since 1977 Maruchan, Inc. (“Maruchan”) has been creating a convenient, high quality, and affordable instant ramen noodle product and over the years has expanded the sales and distribution of its products for all the people of the world. Maruchan respects its customers’ concerns about privacy, and as a result, has implemented the following Privacy Policy to disclose the information it collects from or about its consumers and their use of Maruchan products. Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. This Privacy Policy also explains how any of our customers can contact us if they have any questions or concerns. By providing information to us and/or using our website, you agree to the terms and conditions of this Privacy Policy.

Information We Collect: We collect information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or device (“personal information”). We obtain the categories of personal information listed below from the following categories of sources: Directly from you (for example, from forms you complete on our website) and directly and indirectly from activity on our website (www.maruchan.com) (for example, from submissions through our website portal or website usage details collected automatically). Some of the following Categories of personal information may have been collected from Consumers within the last twelve (12) months. The Categories of information we may have collected include: (A) Personal Information categories, such as: real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, or signature; and (B) Commercial Information, such as: records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.


Use of Personal Information: We may use, or disclose the personal information we collect for one or more of the following business purposes: to fulfill or meet the reason you provided the information (for example, if you share your name and contact information to ask a question about our products or services, we will use that personal information to respond to your inquiry); to provide you with information about our products; to provide you with support and to respond to your inquiries, including to investigate and address your concerns and monitor and improve our responses; as described to you when collecting your personal information or as otherwise permitted by law. We will not collect additional categories of personal information or use the personal information we collected for materially different, unrelated, or incompatible purposes without providing you notice and obtaining your explicit consent.


Sharing Personal Information: Maruchan may disclose your personal information to a third party for a business purpose. When we disclose personal information for a business purpose, we enter a contract that describes the purpose and requires the recipient to both keep that personal information confidential and not use it for any purpose except performing the contract. In the preceding twelve (12) months, Maruchan has not disclosed personal information for a business purpose.


Sale of Personal Information: In the preceding twelve (12) months, Maruchan has not sold personal information.


Your Rights and Choices: Consumers have specific rights regarding their personal information. This section describes your rights and explains how to exercise those rights.


Access to Specific Information and Data Portability Rights: You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past 12 months. Once we receive and confirm your verifiable consumer request, we will disclose to you: the categories of personal information we collected about you; the categories of sources for the personal information we collected about you; our business or commercial purpose for collecting selling that personal information; the categories of third parties with whom we share that personal information; the specific pieces of personal information we collected about you (also called a data portability request); if we sold or disclosed your personal information for a business purpose, two separate lists disclosing: sales, identifying the personal information categories that each category of recipient purchased: and disclosures for a business purpose, identifying the personal information categories that each category of recipient obtained.


Deletion Request Rights: You have the right to request that Maruchan delete any of your personal information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request, we will delete (and direct our service providers to delete) your personal information from our records, unless an exception applies.


Our Rights to Deny your Request: We may deny your deletion request if retaining the information is necessary for us or our service provider(s) to: complete the transaction for which we collected the personal information, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform our contract with you; detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities; debug products to identify and repair errors that impair existing intended functionality; exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided by law; enable solely internal uses that are reasonable aligned with consumer expectations based on your relationship with us; comply with a legal obligation; exercise or defend legal claims; or make other internal and lawful uses that information that are compatible with the context in which you provided it.


Exercising Access, Data Portability, and Deletion Rights: To exercise the access, data portability, and deletion rights described above, please submit a verifiable consumer request to us by emailing us at PrivacyInfo@maruchaninc.com. Only you, or a person that you authorize to act on your behalf, may make a verifiable consumer request related to your personal information. You may also make a verifiable consumer request on behalf of your minor child. You may only make a verifiable consumer request for access or data portability twice within a 12-month period. The verifiable consumer request must: provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative (in most circumstances, verification will require us to match the information provided by you in your request with the information already maintained by us); describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it. We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you. We will only use personal information provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request.


Response Timing and Format: We endeavor to respond to a verifiable consumer request within forty-five (45) days of its receipt. If we require more time (up to 90 days), we will inform you of the reason and extension period in writing. We will deliver our written response by mail or electronically. Any disclosures we provide will only cover the 12-month period preceding the verifiable consumer request’s receipt. The response we provide will also explain the reasons we cannot comply with a request, if applicable. For data portability requests, we will select a format to provide your personal information that is readily usable and should allow you to transmit the information from one entity to another entity without hinderance, specifically by electronic mail communication. We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.


Non-Discrimination: We will not discriminate against you for exercising any of your privacy rights. Unless permitted by law, we will not: deny you goods or services; charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties; provide you a different level or quality of goods or services; suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services. However, we may offer you certain financial incentives permitted by law that can result in different prices, rates, or quality levels. Any permitted financial incentive we offer will reasonably relate to your personal information’s value and contain written terms that describe the program’s material aspects. Participation in a financial incentive program requires your prior opt in consent, which you may revoke at any time.


Do Not Track Signals: Note that your browser settings may allow you to automatically transmit a “Do Not Track” signal to websites and online services you visit. There is no consensus among industry participants as to what “Do Not Track” means in this context. Like many websites and online services, Maruchan currently does not alter its practices when it receives a “Do Not Track” signal from a visitor’s browser.


Changes to Our Privacy Notice: We reserve the right to amend this privacy notice at our discretion at any time. When we make changes to this privacy notice, we will post the updated notice on the Website and update the notice’s effective date. Your continued use of our Website following the posting of changes constitutes your acceptance of such change.


Contact Information: If you have any questions or comments about this notice, the ways in which we collect and use your personal information, your choices and rights regarding such use, or wish to exercise your rights under this policy, please do not hesitate to contact us at:

Email: PrivacyInfo@maruchaninc.com

Postal Address: 15800 Laguna Canyon Road, Irvine, CA 92618.


Effective Date: January 1, 2020